Privacy Policy

This Privacy Policy describes how Mishri Snacks ("we", "us", "our") collects, uses, and protects the information you share with us when you visit or make a purchase from our website.

Information We Collect

When you visit our store or place an order, we may collect information such as your name, email address, phone number, shipping and billing address, and order details. We may also automatically collect certain information about your device and browsing behaviour, such as your IP address, browser type, and pages visited, to help us improve your shopping experience.

How We Use Your Information

• To process and fulfil your orders, including shipping and delivery
• To communicate with you about your order, offers, and updates (via SMS, WhatsApp, or email)
• To improve our website, products, and customer service
• To prevent fraud and ensure the security of our platform

Sharing of Information

We do not sell your personal information to third parties. We may share necessary information with trusted service providers who help us operate our store, such as payment gateways, courier/logistics partners, and website hosting providers, solely for the purpose of fulfilling your order.

Cookies

Our website may use cookies to enhance your browsing experience, remember your cart, and understand how visitors use our site. You can choose to disable cookies through your browser settings, though this may affect certain site features.

Data Security

We take reasonable measures to protect your personal information from unauthorised access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You may contact us at any time to request access to, correction of, or deletion of your personal information, subject to applicable law.

Product Representation

We try our best to accurately represent our products through photographs and descriptions. However, as our snacks are handmade in small batches, the item you receive may look slightly different from the images shown on our website or social media due to natural variation in colour, shape, or texture from batch to batch.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please reach out to us using the contact details below.